We are committed to respecting your privacy and handling your information in a secure manner.
Whether you're browsing our website or placing an order with us, we gather certain information which assists us to deliver an experience you would expect from a website like ours. We're committed to be open and honest with you about what information is collected and would like to offer guarantees about how this data is managed.
This policy details how we gather information, about whom this information pertains, and how we use this information internally.
Data Protection Principles
We adhere to the following rules regarding the information we gather:
Two forms of information gathered
There are two distinct forms of information gathered about visitors to this site.
How we handle each form of data
Passively collected data is anonymous and is used selectively to monitor site usage and help us to improve delivery of this website to users. This information is gathered by our servers, and by third-party participants such as Google (please view their terms for more information about how they comply with law). Information gathered passively cannot be used to identify any user of this website through reasonable endeavors.
Actively collected information is used to maintain customer accounts, facilitate the processing and delivery of products, process product reviews, update customers on the progress of an order, or to supply information to a customer about new products (such as through a Newsletter system). No part of this information is obtained without your consent. This information is maintained only for as long as is necessary. Any information we have about you can be requested to be deleted at any time and we will comply with all reasonable requests for a copy of all relevant information to the person identified as legally entitled to that information.
Personally identifiable information, including names, addresses, phone numbers and email addresses may be shared with a recognized partner only for the purposes of supplying the service the customer expects.
We do not utilize any method of "re-targeting" in advertising and we do not allow any other party to issue cookies through our website.
There are two types of cookie you may encounter while using our website:
In both cases, cookies delivered by us to your system relate to your usage and enjoyment of this website, or assist us to deliver the best service, and are not used to track, monitor or otherwise advertise to you via other services or websites.
External websites may be linked from pages on this website. In these instances users should refer to the cookie policies of those websites. BlokeRetail (BlokeToys.co.uk) and its owners, operators or employees will not be held accountable for the actions of third-party websites.
Understanding the cookies we use
Necessary cookies are used to enable you to create an account, log in, use the cart function and complete payment.
Analytical cookies are used by our server and our partner (Google) to help us to understand performance, site usage and popularity of content.
Functionality cookies are used to identify you (or your browser) when you return, allowing us to present account information, details about items previously viewed, the content of an abandoned cart or other aspects relevant to you and your time on our website.
Targeting cookies are not used by BlokeRetail (BlokeToys.co.uk). These cookies are often used by other companies to allow them to show you relevant advertising from them when you visit other sites participating in the same advertising network.
Disclosure of your information
The sharing of your information with third-parties is limited. We share such information with partners to assist us in the delivery of products.
In both instances BlokeRetail (BlokeToys.co.uk) has endeavored to ensure the partner is able to comply with relevant data security legislation, but will not be held legally accountable for a breach of customer information from their services or systems.
BlokeRetail (BlokeToys.co.uk), its owners, operators and employees will comply with all lawful requests for information by a government or law enforcement agency.
Information transmission and storage
Information transmitted via this website (from you to our servers) is secured by SSL, an industry standard of data encryption for information in transit. Once information is received by our server it is added to a database. Appropriate security measures are taken to ensure that this data is secure and maintained. We recognize that we are legally obliged to inform you as soon as is practically possible if a breach of your information is discovered.
How long we store your information
You may ask at any time for any information we have about you to be deleted, or supplied to you for evaluation. This process will require confirmation of identity via email or phone, and may require confirmation by other means we deem necessary to ensure the security of that information.
You have legal right the following:
If you wish to exercise any of your legal rights detailed above, please contact us by email: firstname.lastname@example.org
You also have the right, at any time, to lodge a complaint with the UK Information Commissioner's Office if you believe we are not complying with the laws and regulations relating to the use/storage of the information you give us, or that we collect about you.
All of our marketing is opt-in. When signing up for a newsletter your email address is confirmed by your choice to click on a supplied link. You can unsubscribe from our newsletter at any time by clicking the "Unsubscribe" link in the bottom of the newsletter.
Outside of our newsletter subscription option, we may send you relevant emails in order to fulfill our contract with you, such as communications containing information regarding the progress of an order, details about unavailable items or product delays, or follow-up communications to ensure everything was to standard or to inquire about your willingness to supply a review for a product.
These additional communications are considered necessary for our service to you and are limited in scope, but may also include additional marketing.
We may alter this policy at any time. When changes are made to this policy we will endeavor to update our customers and visitors either through a link on our website, via social media or through email communication.